Shipping Policy
We are able to ship most orders within one business day.  If we cannot ship your order
within 2 business days we will notify you by phone or email of the delay.
Shipping rates are calculated based on:
1) Your location   2) Item weight   3) Item size
We will ship your order or notify you of any delays within 3 business days.
For expedited Shipping methods please call (800)969-4772
Customer may be held responsible for shipping cost for undeliverable addresses.
We only ship to US destinations.  Please note that it is possible that our website software will miscalculate shipping costs on larger or heavier items being shipped to certain shipping zones.  We reserve the right to adjust charges appropriately and contact you before shipping.

Return Policy
You may return most items within 14 days of receipt of the item(s).  Certain items are not
returnable including opened software, reeds, recorders & harmonicas.  Harmonicas can be sent directly to the manufacturer for warranty repairs.  Ship returns to the address below and please make sure to include the sales receipt.

Privacy Policy
The information you submit to us is for the purpose of processing your order only.  We do not release customer data to any outside parties.  Our site currently does not use "cookies" so the only data we collect is the actual data you knowingly submit to us.  We occasionally (1-2 times per year) send out a promotional post card to customers who have made a purchase from our website.

Security Policy
Your credit card number and personal information are protected by secure socket layers and high grade encryption to insure that only Groth Music can access the information you submit.